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Proxying Privacy Policy

At Proxying, we respect your privacy and are fully committed to protecting your personal information. This page explains how we collect, use, store, and share information when you visit our website, purchase our services, or interact with Proxying in any other way.

For the purposes of this Privacy Policy, “Proxying,” “we,” “us,” or “our” refers to Proxying, and “you” or “your” refers to users/visitors to our website.

How Do We Collect Your Personal Information

We collect your personal information depending on how you interact with our site.

Information You Provide Voluntarily

We collect information you voluntarily provide when:

  • You create a Proxying account
  • You purchase our proxy services
  • You contact our customer support team
  • You communicate with us by live chat, email, Discord, Telegram, or any other channel
  • You participate in promotions or surveys offered through our website

Information We Collect Automatically 

We also collect information automatically every time you visit our website or purchase our services. We collect this information through: 

  • Cookies
  • Analytics tools
  • Server logs

This information may include your IP address, browser type, device information, operating system, pages visited, etc. Your browsing sessions via proxies, however, are neither tracked nor shared with third parties.

What Information Do We Collect

The information we collect depends on how you use Proxying’s services. It may include:

  • Account and Contact Information: Your name, email address, username, and other information you provide when creating an account or contacting us.
  • Payment and Billing Information: Information required to process payments and subscriptions. Where payment processing is handled by third-party payment providers, those providers can also securely collect and process payment information.
  • Technical Information: Your IP address, browser type, or device information, depending on your use of our services.
  • Communication Information: Personal information contained in your communications with our customer support team or other representatives, such as inquiries, feedback, and requests.
  • Cookie Information: Information collected through cookies and similar tracking technologies on our website.

 

Note: Proxying only collects information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted by law.

How Do We Use Your Information

We may use your personal information to:

  • Create and manage your Proxying account
  • Provide and maintain our proxy services
  • Process payments (depending on the type of proxy you choose)
  • Respond to your questions and queries
  • Monitor and improve the functionality and security of our website
  • Comply with applicable laws, regulations, legal processes, and other legitimate requirements
  • Protect the rights, property, and security of Proxying, our users, and other parties involved

How Do We Use Cookies and Tracking Technologies

Like most other websites, Proxying uses cookies and similar technologies to remember user preferences and understand how visitors use our website. The main purpose of collecting this information is to enhance user experience and improve our services by understanding your preferences.

While most browsers accept cookies by default, you can also control or manage cookies through your browser settings. 

How Do We Share Your Information

Where we work with third-party service providers, we seek to use providers that process information only for appropriate business purposes, in accordance with applicable requirements. 

We only share personal information with third parties when necessary to operate our business and provide our services. These parties may include:

  • Payment processors and billing providers
  • Hosting, cloud, analytics, and infrastructure providers
  • Customer support and communication service providers
  • Government authorities if, and only if, required by law or legal process

How Do We Protect Your Information

At proxying, we take required technical and organizational measures to protect your personal information against any type of misuse or unauthorized access.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we work to protect your information, absolute and 100% security cannot be guaranteed.

How Long Do We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services and maintain business and financial records.

The retention period may vary depending on the type of information and the purpose for which it was collected. When personal information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Cookie name
Description
Expiration date
Type
Category
PHPSESSID

The standard cookie is used to support the user session.

At the end of a browsing session

First party

Essential

__cfduid

The cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

1 year

Third party (CloudFlare)

Essential

__zlcmid

This cookie is managed by Zendesk, who provide the technology behind our ‘live chat’ system. The cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Zendesk)

Functionality

_ga

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _ga cookie is used to identify unique users across browsing sessions.

10 minutes

Third party (Google Analytics)

Analytics

_gat

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat cookie is used to limit the number of requests that have to be made to doubleclick.net.

10 minutes

Third party (Google Analytics)

Analytics

_gid

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gid cookie is used to identify unique users across browsing sessions.

24 hours

Third party (Google Analytics)

Analytics

_gac_UA-71220040-1

Our site uses Google Tag Manager. This system allows us to manage tags we use on our site. This cookie works in conjunction with tag manager and is used to load web script and code into the webpages. Without it, our website may not work or display properly.

1 minute

Third party (Google Tag Manager)

Essential

Doubleclick

Re-targeting, optimization, reporting and attribution of online adverts.

2 years

Third party (Google Doubleclick)

Advertising

Google Adwords Conversion

Advertising pixel for prospecting and retargeting.

540 days

Third party (Google Adwords)

Advertising

Linkedin

Advertising pixel for prospecting and retargeting.

180 days

Third party (Linkedin)

Advertising

Quora

Conversion tracking pixel.

30 days

Third party (Quora)

Advertising

Drift

This cookie is managed by Drift, who provide the technology behind our ‘live chat’ system. This cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Drift)

Functionality

_hjIncludedIn Sample

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

1 year

Third party (Hotjar)

Functionality

AID

This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. It helps to coordinate the ads you see across devices and measure conversion events.

1 year

Third party (Google)

Functionality

_uetsid

This cookie is managed by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

30 minutes

Third party (Microsoft Bing Ads)

Advertising

hasoffers

We work with TUNE Inc. (“HasOffers”). This service uses cookies and pixel tags to determine when affiliates/ partner websites refer new customers to Proxying.

1 year

Third party (TUNE)

Advertising

Your Legal Rights

Depending on your country/state and applicable law, you may have certain rights regarding your personal information.  These rights include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of certain processing activities
  • Withdraw consent where processing is based on consent

To exercise any of the aforementioned privacy rights, please contact us using the details provided in the “Contact Us” section. Note: Proxying complies with requirements of the General Data Protection Regulation (GDPR). If the GDPR applies to you, you may exercise the rights available to you under applicable law. 

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how Proxying handles your personal information, you can send an email at: support@proxying.io

You can also contact us via: