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Privacy Policy

Your privacy is very important to us. We want you to know that your personal data at Proxying.io is processed fairly and lawfully. This Privacy policy is created to inform you about the purposes and conditions under which we process your personal data.

If you have any questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us at [email protected].

Data processing when you register

When you register, we ask you to enter your email address so that we could create the account that gives you access to the Proxying.io dashboard and our services. 

Data processing when you contact us

You can contact us by sending an email to one of our specialized emails by sending a request to us via live chat platform or through social media.

If you contact us, we process your personal data for the purposes of responding to your inquiry and administering it. Your data is processed under the legal basis of your consent which is given to us by an active motion (contacting us is seen as a clear affirmative act establishing a consent to process your personal data).

We may also process personal data for the purpose of the performance of a contract and on the basis of our legitimate interest of making sure our customers are reputable and solvent.

Data processing when we contact you

Proxying.io may use your personal data to inform you about our services. In cases where applicable law permits us to contact you without a separate consent, we will contact you under the legal basis of our legitimate interests to make you an offer of our services.

Be sure that you can opt-out from any marketing related communication that we send you at any time by clicking an unsubscribe button in our emails or by contacting us at [email protected].

Data processing when you visit our website

When you visit our website, we process your data with the help of cookies and other similar technologies. Such data are collected on the basis of your consent. Cookies are small text files (up to several KB) that your web browser places on your device when visiting our website. Every cookie falls within one of the following categories:

  1. Essential Cookies. Without these cookies we cannot provide many services that you need on the website. For example, essential cookies help remember your preferences as you move around the website.
  2. Analytics cookies. These cookies track information about visits to the website so that we can make improvements and report our performance. For example: analyze visitor and user behavior to provide more relevant content or suggest certain activities.
  3. Functionality cookies. These cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the website, so the next time you visit the website you will not have to set them again.
  4. Targeting and advertising cookies. These third-party cookies are placed by third-party advertising platforms or networks to deliver ads and track ad performance. In some cases, these cookies enable advertising networks to deliver ads that may be relevant to you based upon your activities on our website and other websites

    (in such cases, ad serving might be based on automated decision-making).

How do we keep your information safe?

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What are your privacy rights?

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How can you contact us about this policy?

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  1. Lectus id duis vitae porttitor enim gravida morbi.
  2. Eu turpis posuere semper feugiat volutpat elit, ultrices suspendisse. Auctor vel in vitae placerat.
  3. Suspendisse maecenas ac donec scelerisque diam sed est duis purus.
Cookie name
Description
Expiration date
Type
Category
PHPSESSID

The standard cookie is used to support the user session.

At the end of a browsing session

First party

Essential

__cfduid

The cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

1 year

Third party (CloudFlare)

Essential

__zlcmid

This cookie is managed by Zendesk, who provide the technology behind our ‘live chat’ system. The cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Zendesk)

Functionality

_ga

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _ga cookie is used to identify unique users across browsing sessions.

10 minutes

Third party (Google Analytics)

Analytics

_gat

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat cookie is used to limit the number of requests that have to be made to doubleclick.net.

10 minutes

Third party (Google Analytics)

Analytics

_gid

These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gid cookie is used to identify unique users across browsing sessions.

24 hours

Third party (Google Analytics)

Analytics

_gac_UA-71220040-1

Our site uses Google Tag Manager. This system allows us to manage tags we use on our site. This cookie works in conjunction with tag manager and is used to load web script and code into the webpages. Without it, our website may not work or display properly.

1 minute

Third party (Google Tag Manager)

Essential

Doubleclick

Re-targeting, optimization, reporting and attribution of online adverts.

2 years

Third party (Google Doubleclick)

Advertising

Google Adwords Conversion

Advertising pixel for prospecting and retargeting.

540 days

Third party (Google Adwords)

Advertising

Linkedin

Advertising pixel for prospecting and retargeting.

180 days

Third party (Linkedin)

Advertising

Quora

Conversion tracking pixel.

30 days

Third party (Quora)

Advertising

Drift

This cookie is managed by Drift, who provide the technology behind our ‘live chat’ system. This cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later.

1 year

Third party (Drift)

Functionality

_hjIncludedIn Sample

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

1 year

Third party (Hotjar)

Functionality

AID

This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. It helps to coordinate the ads you see across devices and measure conversion events.

1 year

Third party (Google)

Functionality

_uetsid

This cookie is managed by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

30 minutes

Third party (Microsoft Bing Ads)

Advertising

hasoffers

We work with TUNE Inc. (“HasOffers”). This service uses cookies and pixel tags to determine when affiliates/ partner websites refer new customers to Proxying.

1 year

Third party (TUNE)

Advertising

You can control the use of cookies by changing your browser settings. Some browsers limit or delete cookies, so you may want to review your cookie settings and ads settings. For more information on how to remove cookies as well as other useful information related to the use of cookies, visit the website http://www.allaboutcookies.org.

Disclosure of data

Proxying.io will use certain service providers (data processors) to process your personal data. Such data processors are: CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support specialists, web hosting companies, data analysis service providers, payment services firms and other service providers. In all cases your personal data is disclosed only to the extent necessary for the provision of their services. In case you interact with our service providers directly, please refer to the respective provider’s terms and privacy policy to understand what personal information it collects and stores.

Your personal information may be transferred to and maintained on computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Be assured that we take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy.

Data retention

Proxying.io stores communication related personal data up to 5 years from our last contact with you. Your data may be stored for a longer period of time, if it is necessary to defend ourselves against claims, demands or actions and exercise our rights or under other statutory grounds.

If you are based in the European Economic Area (EEA)

Most of our service providers are based in EEA and US. Many of those that are incorporated in US are members of EU – US Privacy Shield Framework and are publicly committed to comply with mandatory EU privacy standards. In other cases where necessary, we make sure that our US and non-US based data processors would comply with EU privacy standards by entering into agreements with standard data protection clauses adopted by the European Commission.

Data subject’s rights

If you would like to edit your information or delete it, you can email us at [email protected].

With respect to your personal data you have the following additional rights granted by the General Data Protection Regulation (GDPR)

  1. to get familiar with your personal data and how it is processed;
  2. to demand restricting the processing of your personal data when personal data is processed without complying with legal requirements or when there is another legal basis;
  3. to demand to transfer your personal data to another data controller or provide it directly to you in a convenient format (applicable to that personal data that you submitted and that is processed by automated means on the basis of your consent);
  4. to object to processing of your personal data, if it is processed on the basis of a legitimate interest, unless there are legitimate reasons for such processing or for the purpose of making, pursuing or defending legal claims;
  5. in cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to processing of your personal data;
  6. if you think that your data is processed unlawfully or your rights in connection with data processing are violated, you have a right to contact a relevant data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint. We recommend to always contact us ([email protected]) before submitting a formal complaint in order to find a right solution to a problem.

Social media

Based on our legitimate interests to be visible on the market, we might use social media features, so that it would be easier for you to share the information. Please note that these social media widgets may collect some information, such as IP addresses, even if you are not a member of that particular social media platform. 

Information of children

We do not knowingly collect personal information from children under the age of 13 or any other age that requires a consent or authorization for data processing from the holder of parental responsibility. If you are a parent or guardian and you are aware that your children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent when it is necessary, we take steps to remove that information from our servers.

Policy updates

This Privacy policy will remain in effect until a new policy supersedes it. We may choose to update this policy at our discretion, so you should check this page periodically as the terms may change from time to time. Your continued use of our website and / or services will constitute your acknowledgment of the policy in its current version and your understanding of the terms of the policy.